First Time Visit

We are devoted to providing you and your family with safe, gentle, superior high dental care. At Ridgewood Dental, we understand that you, or your child, may feel anxious about visiting the dentist; so we’ve created a family relaxed environment to help you more at ease. It is our goal to make you feel comfortable while we provide you with the best possible care.

 

What to Expect

Your initial appointment usually will consist of an examination, x-rays, and a review of your treatment options with the doctor. Usually, treatment can be done or started the same day as your consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day.

 

Please fill out a new patient form before your visit. Print and bring it with you on your visit. To assist us, you may bring any of the following information at the time of your consultation:

• A list of medications you are currently taking.
• Any x-rays taken by a previous dentist, if applicable.
• If you have dental insurance, please bring your card or forms. Be sure to call ahead if you have questions regarding insurance. This will save time and allow us to help you process any claims.

IMPORTANT: All patients under the age of 18 must be accompanied by a parent or guardian.

Please alert the office if you have a medical condition that may be of concern prior to treatment (i.e., diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are presently taking any medication (i.e., heart medications, aspirin, anticoagulant therapy, etc.).

 

X-Rays

If your dentist or physician has taken x-rays, you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional x-rays are necessary, they can be taken at our facility

After your checkup and teeth cleaning are complete, the doctor will meet with you to discuss your x-rays and records, and create an individual treatment plan to help ensure proper oral care, along with answering any questions that you may have.

 

Don't Forget to Bring!

• Your completed patient information form
• Your insurance card

 

Regular checkups are an important part of maintaining a healthy smile!

The American Dental Association recommends visiting your dentist every six months for regular checkups and routine teeth cleanings to keep your teeth and gums healthy.

We value your time and we understand how busy life can be, so when you're preparing to visit the dentist, please remember that your appointments can last 45 to 90 minutes.

 

Scheduling Appointments

To schedule an appointment, please call 601.398.2934. Walk-ins are welcomed.

New patients are always welcome.

• Monday, Tuesday & Thursday: 8:30am - 5:00pm
• Wednesday 8:30am - 5:00pm (by appointment only)
• Friday: 8:30am-1:00pm (by appointment only)
• Saturday: 9:00am-2:00pm (by appointment only)
• Sunday: Closed

 

Emergencies

Should you have an emergency you may call us at 601.398.2934. In the event of an emergency during non-operational hours and in the unlikely event that you are able to reach the dentist, please go to the emergency room of a hospital.

 

Cancellations

If you are unable to keep an appointment, we ask that you kindly provide us with at least 48 hours' notice. This courtesy on your part will make it possible to give your appointment to another patient. Patients will be billed for late cancellations or no-shows.

 

Dental Insurance Plans

Our office participates with most dental insurance plans, including the following. Even if you don't see your insurance company listed here, we may accept assignment from your insurance plan for some benefit, please call our office for assistance:

• Delta Dental
• Metlife
• Medicaid

Patients are responsible for deductibles, co-payments, and remaining balances. Patients also have the option of paying the dental fees in advance and then receiving their insurance reimbursement check directly from the insurance company. We also offer no interest financing.

 

Financial Policy

Payments, co-payments, and co-insurances are due at the time services are rendered. Forms of payment accepted by the office are check, cash, insurance assignment, and the following credit cards:

For extensive treatment, payment plans may be arranged with the office manager. Patients may review a treatment authorization form and financial agreement before treatment is initiated. For crowns, bridges, and other major work, full payment must be made prior to completion of the treatment.

 

Medical Records

All medical information is kept strictly confidential. Our records cannot be released without a written request. We are HIPAA compliant.

 

Telephone Calls to the Dentist

If you have medical questions that only our dentist can answer, a message will be taken and your medical file will be given to Dr. Snell who will return your call as soon as possible. If your question is non-medical, a qualified staff member will be pleased to assist you.